Visitor
•
2 Messages
Error code tvapp-00231
App not working on one of my Roku devices. Just appears to buffer an then gives the error code tvapp-00231. This has been going on for two days. Not having any issue with other apps (Netflix, Beachbody, etc). Other TVs with Roku are fine.
Please help.
user_RobertB
Contributor
•
350 Messages
4 years ago
Hi there! I'd be glad to ensure that this gets looked into further. Please send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. You can do this by clicking on the icon in the upper right corner of their screen and send a message to the shared handle "Xfinity Support"
0
0