EMS alert interrupts every show I try to watch on my xfinity stream app

This started today on my iPad. Every time I go to stream a show, within 10 seconds, an EMS warning starts and will not end. These are not recorded shows, so why would an EMS warning interrupt in the first place?. I restarted the IPad. I uninstalled and reinstalled the app and still, the same thing. Also, strangely, the warning starts in English but then repeats ina very strange language. I know Spanish and it's not Spanish. Anyone else having this issue.

Responses

Rustyben

Expert

•

24K Messages

1 y ago

@mlytexas wrote:

This started today on my iPad. Every time I go to stream a show, within 10 seconds, an EMS warning starts and will not end. These are not recorded shows, so why would an EMS warning interrupt in the first place?. I restarted the IPad. I uninstalled and reinstalled the app and still, the same thing. Also, strangely, the warning starts in English but then repeats ina very strange language. I know Spanish and it's not Spanish. Anyone else having this issue.

those are triggered by government authorities. force close the app, open the app, begin to play a live (if on wifi in your home) or TVgo channel if outside. do you get the same EBS? if so let it play the two times (normal) so it can end. the EBS system alerts actually 'invisiblly' change your viewing channel to a different channel even if watching on-demand. I just turn the volume down and let it finish.

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Xfinity Stream App

mlytexas

EMS alert interrupts every show I try to watch on my xfinity stream app

Responses

Rustyben

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