U

Visitor

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2 Messages

Friday, November 18th, 2022 2:05 PM

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DVR recording to firestick

I was unable to access and watch DVR recordings as the TV said it recorded to a mobile device. It actually recorded to Xfinity streaming app on the fire stick. I did not set it up that way how do I stop it from recording on the fire stick again. 

Problem Solver

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770 Messages

3 years ago

Thank you for letting us know. I know how important it is to be able to watch your favorite recordings on different platforms. For clarity, Amazon Firestick is considered a "mobile" device. I can help. Please follow below for steps.

Delete a Recorded Program

  1. Open the Xfinity Stream app while connected to any WiFi or mobile network.
  2. Swipe left to right to open the main navigation, or hit the menu (three stacked horizontal lines) button on the top-left.
  3. Tap Recordings to see all cloud recordings on your DVR.
  4. Scroll through the recordings and tap on the TV episode or movie you want to delete.
  5. Tap Record Options and choose Delete Recording to delete the program from your DVR.
  6. Tap Yes for Apple devices or Delete Now for Android devices.

 

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