2 Messages
Dvr missing on stream
My cable box works for maybe like 3 hours out of a week, so I use the stream app on my firestick. My dvr suddenly disappeared I have cleared cache and cookies, uninstalled and reinstalled. With no luck the reps have not been helpful. All they say is to get a new box.
XfinityEmilyB
Official Employee
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1.6K Messages
10 months ago
Welcome to our Community Forum, @user_52qpvm! I want to make sure your DVR service is set up properly on your account.
Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help :).
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