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Visitor

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2 Messages

Friday, June 16th, 2023 4:28 PM

Closed

DVR Freezes in App

DVR recordings freeze while viewing on Xfinity Stream App

Visitor

 • 

2 Messages

1 year ago

Sound continues but video freezes @Xfinity Support 

(edited)

Problem Solver

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1.1K Messages

Sorry to hear you are having issues with DVR recording through the app. Do you also have this issue through the cable boxes as well?

I no longer work for Comcast.

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