Visitor
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1 Message
Downstairs only shows tvgo on Xfinity
Downstairs tv only shows Xfinity tv go. My subscription includes Xfinity stream. Help
Visitor
•
1 Message
Downstairs tv only shows Xfinity tv go. My subscription includes Xfinity stream. Help
XfinityMartyR
Official Employee
•
1.3K Messages
1 year ago
@user_2f1beb Thanks for reaching out to us over our Community Forums. It sounds like the Xfinity Stream app on your TV may not be detecting your in-home Xfinity network.
Here are some things to try:
Make sure WiFi is On in your device settings.
Make sure your device is connected to your in-home Xfinity network and not the Xfinity WiFi network or another wireless network by accident.
Restart your device, open the Xfinity Stream app and see if the app recognizes that you're now connected to your in-home network.
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