Frequent Visitor
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11 Messages
Downloading Recordings from DVR is Going VERY Slow
Recently when I download recordings from my DVR from the Stream App the download goes WAY too slow. It used to download quickly. I am in my home with my Xfinity Internet that is supposed to be oh, so fast. It is taking upwards of 5-10 minutes to downloda one 60-minute show when it used to download in less than a minute.
I did already delete the app and re-download from the app store and it is still downloading at a snail pace.
Thank you!
Lauren
XfinityMichaelC
Administrator
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4.4K Messages
6 years ago
Greetings, Lothlaurien! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear you are having issues with trying to get these shows downloaded quicker. Have you been having any issues with your internet speed in general?
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XfinityMichaelC
Administrator
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4.4K Messages
6 years ago
Hello, Lothlaurien. I have not heard back from you and hope the issue has been resolved. If you still need assistance, please feel free to start a new public thread.
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