exit63cp's profile

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1 Message

Sun, Jun 2, 2019 10:00 PM

download playback on two devices

Two android laptops...

One had three downloads from our dvr reordings and played when on board on flight to California.

The second device had five downloads from our dvr recordings and when the page was opened on the flight, it said NO DOWNLOADS HAD BEEN MADE!

Why was only one device playing back?

 

When we reached California, I opened the second laptop and behold....the five downloads were listed.

Any explanation???

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Responses

Rustyben

Expert

 • 

24.1K Messages

2 y ago


@exit63cp wrote:

Two android laptops...

One had three downloads from our dvr reordings and played when on board on flight to California.

The second device had five downloads from our dvr recordings and when the page was opened on the flight, it said NO DOWNLOADS HAD BEEN MADE!

Why was only one device playing back?

 

When we reached California, I opened the second laptop and behold....the five downloads were listed.

Any explanation???


you mean tablets? or different device?

XfinityAmira

Official Employee

 • 

2.4K Messages

2 y ago

@exit63cp, we did not hear back from on here, so I will be locking this thread. Please reach back out if you still need assistance with this download playback concern. Thanks and we appreciate you being the best part of Comcast. 

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