Kj559's profile

Regular Visitor

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1 Message

Sat, Oct 17, 2020 7:00 AM

Deprovision Stream Devices

I need all the devices deprovisioned from my stream app. I’ve tried calling customer service but they have no idea what I’m talking about. I just want all the devices logged out for Xfinity Stream

Responses

Rustyben

Expert

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24K Messages

8 m ago


@Kj559 wrote:
I need all the devices deprovisioned from my stream app. I’ve tried calling customer service but they have no idea what I’m talking about. I just want all the devices logged out for Xfinity Stream

have you changed your password? did you go to xfinity.com and go to account, then to users to see if you have other users (authorized) on your account? they need to change password too.

Official Employee

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196 Messages

8 m ago

Hello @Kj559 , we have deprovisioned all devices from your account. All users accessing this account will be required to log back in. Please ensure to change your password.

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