Carlosvarady's profile

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1 Message

Wed, Mar 18, 2020 5:00 PM

Connection Error 3305

I'm getting this error on my IPad... no internet problems, can't watch anything 

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Rustyben

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24K Messages

1 y ago


@Carlosvarady wrote:

I'm getting this error on my IPad... no internet problems, can't watch anything 


https://www.xfinity.com/support/articles/xtv-app-errorcode-3305

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1 Message

1 y ago

Same here and haven’t been able to solve it. I am using my iPad and have tried everything. Internet connection is fine - the error is supposedly related to not having internet connection - I updated my iPad’s software, deleted the Xfinity App and reinstalled, etc. Nothing has worked. Has someone figured out??
Rustyben

Expert

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24K Messages

1 y ago


@mariacediago wrote:
Same here and haven’t been able to solve it. I am using my iPad and have tried everything. Internet connection is fine - the error is supposedly related to not having internet connection - I updated my iPad’s software, deleted the Xfinity App and reinstalled, etc. Nothing has worked. Has someone figured out??

did you unplug your gateway and modem for 3 minutes and plug back in?

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3 Messages

2 m ago

I had the same error, I reset my modem, there was no difference, then deleted the phone app. , downloaded a new version, reconnected OK.

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