Carlos_va06257's profile

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Wednesday, March 18th, 2020 5:00 PM

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Connection Error 3305

I'm getting this error on my IPad... no internet problems, can't watch anything 

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Expert

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24.6K Messages

5 years ago


@Carlosvarady wrote:

I'm getting this error on my IPad... no internet problems, can't watch anything 


https://www.xfinity.com/support/articles/xtv-app-errorcode-3305

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1 Message

5 years ago

Same here and haven’t been able to solve it. I am using my iPad and have tried everything. Internet connection is fine - the error is supposedly related to not having internet connection - I updated my iPad’s software, deleted the Xfinity App and reinstalled, etc. Nothing has worked. Has someone figured out??

Expert

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24.6K Messages

5 years ago


@mariacediago wrote:
Same here and haven’t been able to solve it. I am using my iPad and have tried everything. Internet connection is fine - the error is supposedly related to not having internet connection - I updated my iPad’s software, deleted the Xfinity App and reinstalled, etc. Nothing has worked. Has someone figured out??

did you unplug your gateway and modem for 3 minutes and plug back in?

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3 Messages

4 years ago

I had the same error, I reset my modem, there was no difference, then deleted the phone app. , downloaded a new version, reconnected OK.

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