Visitor
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3 Messages
CLOUD RECORDINGS not playing back
This last week has been nothing but ridiculous. Almost every show that I have set to record has had some issue where it will not play the whole way through. Most of them I can find on the demand. But Dr. pimple Popper‘s new episode I can’t get it to play and it’s not available on demand. I’m paying for this service. It’s not free. Get it fixed Xfinity. I’ve had enough issues with your [Edited: "Inappropriate Language"] service
XfinityAdrienne
Official Employee
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2K Messages
3 hours ago
Hey there, @raven19! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I know that it must be frustrating when attempting to watch back your DVR recordings. I rely on my recordings with my busy lifestyle, so I totally understand.
Can you share with us if an error occurs when it doesn't play back? Is it all recordings or just select networks? Please let us know.
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