1 Message

Thursday, June 20th, 2024

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Clicking on My Library causes the app to crash

I’ve successfully used the Stream app for two years. This past week it started crashing every time I click on Library. I read that corrupted or misnamed recording will cause this. I tired logging in on a browser to delete old recordings but I cannot get past the “stream” page. 

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Official Employee

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1.4K Messages

1 year ago

 

user_9nbtoz I appreciate you posting on our Community Forums and for bringing your issue to our attention. Have you tried the basic troubleshooting steps on your devices or clearing the cache/cookies in the app or web browser?

 

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