Hey there, @user_ic8boo! To make sure we point you in the right direction, could you clarify if Peacock support directed you to reach out to us here? In the meantime, if you're trying to activate your included Peacock subscription (often available through Xfinity Gigabit internet or certain rewards tiers), you can usually claim it directly through your account using these steps:
1. Check your Xfinity Account: Go to My Account online or open the Xfinity app on your mobile device.
2. Look for the Banner: A banner or notification to activate Peacock should appear on your overview page or within your account dashboard.
3. Activate: Click or tap Activate Now, which will prompt you to sign in or create your Peacock account to link it to your plan.
If you don't see the banner or run into any trouble, let us know what tier of service you have, and we can take a closer look!
XfinitySara
Official Employee
•
3.1K Messages
5 hours ago
Hey there, @user_ic8boo! To make sure we point you in the right direction, could you clarify if Peacock support directed you to reach out to us here? In the meantime, if you're trying to activate your included Peacock subscription (often available through Xfinity Gigabit internet or certain rewards tiers), you can usually claim it directly through your account using these steps:
1. Check your Xfinity Account: Go to My Account online or open the Xfinity app on your mobile device.
2. Look for the Banner: A banner or notification to activate Peacock should appear on your overview page or within your account dashboard.
3. Activate: Click or tap Activate Now, which will prompt you to sign in or create your Peacock account to link it to your plan.
If you don't see the banner or run into any trouble, let us know what tier of service you have, and we can take a closer look!
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