Thanks for taking the time to reach out to us regarding your missing channels. I know how frustrating not seeing your programming reflect accurately can be. Is this only happening when viewing the live tv options or if you change the view does the channel options reappear?
I'm also having the same issue. Until yesterday, I used this for about 8 months without any problems. Overnight it seems to have dropped about a third of my channels from Live TV.
I can pull up certain shows that had been on the list (i.e. ESPN, TVG) using the search menu and typing in ESPN, TVG...
Hello, @user_901ed4 Thank you very much for participating in our forums! I am happy to hear that your issues have now been resolved. If you have any other concerns please create your own public post and we will be here to assist.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Responses
XfinityMichelle
Official Employee
•
461 Messages
19 d ago
Thanks for taking the time to reach out to us regarding your missing channels. I know how frustrating not seeing your programming reflect accurately can be. Is this only happening when viewing the live tv options or if you change the view does the channel options reappear?
0
0
user_901ed4
Visitor
•
2 Messages
12 d ago
I'm also having the same issue. Until yesterday, I used this for about 8 months without any problems. Overnight it seems to have dropped about a third of my channels from Live TV.
I can pull up certain shows that had been on the list (i.e. ESPN, TVG) using the search menu and typing in ESPN, TVG...
0
0
user_901ed4
Visitor
•
2 Messages
11 d ago
Since yesterday in my initial post my Live TV now shows all channels like it did before.
I'm not sure who did what but appreciate the quick response!
Thanks again...
1
0