Channel outage

Like the others reporting, almost all of my channels are gone with the exception of espn, TNT and a couple others. This is across the board on all streaming apps to include my Samsung TV, Roku, and phone. I've restarted all apps, reinstalled the app on my TV, logged out and back in, restarted my modem twice and ran a system refresh.. no change. Please help.

Responses

Accepted Solution

U

user_2b3bf0

Visitor

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2 Messages

1 year ago

My channels have come back on all devices as of this afternoon. Not sure what was done to fix, but thank you.

1

CCGina

Official Employee

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800 Messages

I'm glad to hear it @user_2b3bf0!

Thank you for letting us know! We truly appreciate your participation in our Forum!

I no longer work for Comcast.

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1 year ago

0

Bricks44

Contributor

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17 Messages

1 year ago

I use xfinity Stream on Apple TV and I have noticed that TNT is down and has been down for days now. Fit it, please.

1

0

XfinityRay

Official Employee

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1.5K Messages

Hi, @Bricks44. The original issue has been resolved now. Are you still not seeing TNT? If you are not seeing it, what troubleshooting steps have you taken?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

1 year ago

0

Xfinity Stream App

user_2b3bf0

Channel outage

user_2b3bf0

CCGina

Bricks44

XfinityRay

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