user_nk4veh If the guide still isn't working, can you try logging out of the app and then back in for me? That helps most of the time when the gude stops showing. If you still have the same problem, please let us know.
I have an Amazon Fire TV. I stream only and use the Xfinity Stream App. The channel guide will appear, but when I select a channel to watch, it comes back with an error message. I have deleted the app and reinstalled. I have logged out and logged back in to no avail! This is happening on 2 of my TV's
It would be helpful if xfinity looked into the guide problems and posted solutions which work. An update probably messed things up. Question: why was xfinity remote.app, which worked discontinue prior to stream working out the bugs. Actually, stream does not have remote and going to a separate browser web page is proving to be not user friendly. Xfinity, get your act together.
XfinityEricB
Official Employee
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2.2K Messages
8 months ago
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user_u88q7p
1 Message
5 months ago
I have an Amazon Fire TV. I stream only and use the Xfinity Stream App. The channel guide will appear, but when I select a channel to watch, it comes back with an error message. I have deleted the app and reinstalled. I have logged out and logged back in to no avail! This is happening on 2 of my TV's
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user_shz5o4
2 Messages
5 months ago
It would be helpful if xfinity looked into the guide problems and posted solutions which work. An update probably messed things up. Question: why was xfinity remote.app, which worked discontinue prior to stream working out the bugs. Actually, stream does not have remote and going to a separate browser web page is proving to be not user friendly. Xfinity, get your act together.
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