rmswenson747's profile

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3 Messages

Tuesday, May 31st, 2022 3:54 PM

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change the default closed caption setting when using firestick

i use xfinity streaming on a firestick.  close caption is defaulted to on.  i would like closed caption to be defaulted to off.

below is my hardware config.  everything is up to date.  this 'default' also occurs on 2 other firesticks in my home, which are 3rd generation.

any suggestions?

xfinity stream beta version 6.16.0.012

fire stick 2nd gen, sw ver fire OS 5.2.8.8

fire TB home version 6370051.1

firestick remote version 143

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3 Messages

3 years ago

the answer is the default settings on the firestick.  under firestick settings, accessability, there is a closed caption option to always enable closed caption if available on the streaming content.  turn this off.

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