1 Message

Saturday, March 18th, 2023 1:01 AM


CBS streaming app is telling me I’m not an authorized user

Good evening, I’m trying to watch the cbs streaming app and it’s giving me the error: Check auth-z failed. User is not authorized

How do I fix this? I watch this app all the time under my xfinity account. Why is it all the sudden telling me I’m not an Authorized user? I tried clearing cache but it didn’t help. 

Official Employee


991 Messages

1 year ago

@user_47c668, Let us know if you are still having issues. We would be happy to help. 

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