U

Thursday, August 3rd, 2023 10:59 PM

Closed

Can’t stream to google hub

I can no longer stream to my google hub via iPhone or Samsung tablet. When will this be fixed?

Official Employee

 • 

1.8K Messages

1 year ago

Oh no, @user_9a85b1! Are you receiving an error code or message when streaming the Xfinity app to google hub? Are you using Google or Microsoft Edge, and have you tried other browsers? 

2 Messages

1 year ago

Error code Tv app-0014

Official Employee

 • 

1.8K Messages

Thank you for letting us know the error code @user_9a85b1. Here you can find detailed steps for Casting Xfinity Stream Content to Chromecast which I hope may help. Have you tried clearing cache and cookies, using incognito mode, and uninstalling and reinstalling the app? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here