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Saturday, July 13th, 2024 1:04 AM

Can’t stream local station even though I’m connected to home network sitting on my couch

Can’t stream local station even though I’m connected to home network sitting on my couch 

Official Employee

 • 

1.3K Messages

5 months ago

Thank you very much for reaching out to us here @user_bzc9d9. If you are still having issues with that streaming app send us a direct message with the full name and complete address for your service. 

To send a direct message [private message]:

   Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

   Click the "New message" (pencil and paper) icon

   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

   - An "Xfinity Support" graphic replaces the "To:" line.

   Type your message in the text area near the bottom of the window

   Press Enter to send it

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