jmar76's profile

Contributor

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37 Messages

Monday, November 27th, 2017 11:00 AM

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Can't set recordings from stream app

So this has happened to me before on occasion but not lately, but today I tried to set recordings for several different things using the xfinity stream app and for some reason today the option just isn't there. Over the weekend I also just happened to read that Comcast just lost a decision by the ITC in favor of Rovi in a patent suit saying that Comcast is infringing on Rovi's patent for the technology in the app that is used to set recordings on mobile devices for X1 set top boxes. So I'm just wondering is it just a coincidence that it's not even an option for me today and perhaps due to maintenance of some kind on the app, or did Comcast temporarily pull this technology from the app as a result of the ruling by the ITC? Thanks very much to anyone who can shed some light on this.

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New Poster

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1 Message

7 years ago

I can no longer use the app to set a recording. The record this program option does not come up?..

Contributor

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41 Messages

7 years ago

So I've read all of the posts about the legal issue and the removal of the remote recording function from the Comcast apps and desktop computers.  It seems the mods all suggest using On Demand (which is their answer for everything).  Can someone from Comcast please respond if they plan on putting all of the live sports on demand then?  It's a tedious process to use the set top box to set recordings, and the fact I could start recording a live sports event remotely was one of the primary selling points for me to stick with cable anyway since I'm mainly a sports viewer.  At the very least house all of the live sports On Demand and at least that would solve this temporarily.  

Expert

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24.6K Messages

7 years ago


@TreCool883 wrote:

So I've read all of the posts about the legal issue and the removal of the remote recording function from the Comcast apps and desktop computers.  It seems the mods all suggest using On Demand (which is their answer for everything).  Can someone from Comcast please respond if they plan on putting all of the live sports on demand then?  It's a tedious process to use the set top box to set recordings, and the fact I could start recording a live sports event remotely was one of the primary selling points for me to stick with cable anyway since I'm mainly a sports viewer.  At the very least house all of the live sports On Demand and at least that would solve this temporarily.  


no. Set up recordings while at home or have someone at home do them. recordings can be set up to 2 weeks in the future.

Expert

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24.6K Messages

7 years ago


@bginn4 wrote:

I can no longer use the app to set a recording. The record this program option does not come up?..


see page one of this thread, the first app shows the best answer.

Expert

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24.6K Messages

7 years ago


@ganesh5555 wrote:
When will Comcast return the ability to record from xfinity remote

see the first post of page one of this thread for the best answer.

New Poster

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1 Message

7 years ago

I’ve been trying for days to set up some recordings on my iPad and finally decided to look up why it wasn’t working. It’s pretty annoying since I was under the impression this was part of our package. Comcast/Xfinity is not cheap! What’s more frustrating is that we didn’t receive any notification about this and had to figure it out on our own. I’d really appreciate them figuring this out so we can get this option back!

Expert

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24.6K Messages

7 years ago


@Shoop720 wrote:

I’ve been trying for days to set up some recordings on my iPad and finally decided to look up why it wasn’t working. It’s pretty annoying since I was under the impression this was part of our package. Comcast/Xfinity is not cheap! What’s more frustrating is that we didn’t receive any notification about this and had to figure it out on our own. I’d really appreciate them figuring this out so we can get this option back!


please go to the top of page one of this thread and see the 'best answer'.

New Poster

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1 Message

7 years ago

Can I schedule a recording from my iPhone with the app?

New Poster

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1 Message

7 years ago

Give us on demand option on stream app

New Poster

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1 Message

7 years ago

This is an important feature of your service. Waiting for an appellate ruling? That will be a year or more. How about paying a license fee to TiVo? How about refunding some of our monthly fees. I will begin researching other competitors to see if they offer this feature. 

Expert

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24.6K Messages

7 years ago


@Totalpro wrote:
Give us on demand option on stream app

on demand is available with your browse menu. 

New Poster

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2 Messages

7 years ago

I have a question to Xfinity. Since the service was terminated on being able to record on devices like iPads and iPhones will our rates go down for this inconvenience? This is very frustrating especially paying a bill payment of $209 a month. Thinking of switching over to DISH and using their Hopper System.

New Poster

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1 Message

7 years ago

How do you set a tv recording on an X1 DVR from a cell phone. I used to be able to do through the xfinity stream app but this may have been before I switched to the X1?

Expert

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24.6K Messages

7 years ago


@Jud4 wrote:

How do you set a tv recording on an X1 DVR from a cell phone. I used to be able to do through the xfinity stream app but this may have been before I switched to the X1?


if you go to the first post on this thread the best answer gives the Comcast response.

Frequent Visitor

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5 Messages

7 years ago

I usually set up my DVR to record tv shows from my laptop at work.  I would browse through the TV listing on xfinity.com on my work laptop.  When I click on a TV show in the listings I used to get an option to set recording.  I no longer get that option.

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