jmar76's profile

Contributor

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37 Messages

Monday, November 27th, 2017 11:00 AM

Closed

Can't set recordings from stream app

So this has happened to me before on occasion but not lately, but today I tried to set recordings for several different things using the xfinity stream app and for some reason today the option just isn't there. Over the weekend I also just happened to read that Comcast just lost a decision by the ITC in favor of Rovi in a patent suit saying that Comcast is infringing on Rovi's patent for the technology in the app that is used to set recordings on mobile devices for X1 set top boxes. So I'm just wondering is it just a coincidence that it's not even an option for me today and perhaps due to maintenance of some kind on the app, or did Comcast temporarily pull this technology from the app as a result of the ruling by the ITC? Thanks very much to anyone who can shed some light on this.

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Gold Problem Solver

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2.4K Messages

6 years ago


@jharoldbell wrote:

Any way to add programs to be recorded by DVR while on the road?


Nope

New Poster

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1 Message

6 years ago

Can you record a program from you phone, computer, or ipad while away from home

Expert

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24.6K Messages

6 years ago


@LynnB64 wrote:

Can you record a program from you phone, computer, or ipad while away from home


no, not at this time. 

New Poster

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1 Message

6 years ago

  • Why can’t I record directly from my iPad anymore?  It’s been a while but we use to be able to.  It doesn’t have the record button.

New Poster

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1 Message

6 years ago

I am not ant hom and want to set a recordiing how can I do that from my computer or smart phone

 

Expert

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24.6K Messages

6 years ago

at this time, it is not possible using a smart device to set a recording. 

Regular Visitor

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5 Messages

6 years ago

Why was this topic locked?

Expert

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24.6K Messages

6 years ago


@Don50 wrote:

Why was this topic locked?


when very similar threads are merged sometimes it locks. is unlocked now.

Regular Visitor

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1 Message

6 years ago

I am out of town and would like to set a program to record from where I am. Is that possible.

Frequent Visitor

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10 Messages

6 years ago

not anymore. They took that ability away a year or so ago.

Frequent Visitor

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12 Messages

6 years ago

Why wasn't I notified that I cannot remotely set recordings? You apparantly have had over a year to notify me, but I had to come to the forums to find out. Comcast you are selling lies.

Frequent Visitor

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7 Messages

6 years ago

I use my computer for watching cable channels.  I have nbeen unable to record for about 6-9 months.  I can use on demand but I have to start the program, it's laggy i then close browser and restart it and it's fine.

 

I know I can't pause live when using onlne streaming,  but I'd like to be able to record again.

New Poster

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1 Message

6 years ago

Is it possible to program my DVR remotely from a PC?  A search shows it used to be possible from a cell phone app.  But I don't have a smart phone, and the search results indicated Comcast lost a patent lawsuit to Tivo and Comcast had to disable that function.

Regular Contributor

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130 Messages

6 years ago

As has been stated many times here, the answer is an absolute NO.  Remote setting and adjusting of DVR recordings from anywhere other than your home where your X1 box is located is verboten.  The question that everyone here should be asking is when Comcast will once again allow it's subscribers to use that feature.  A few official responders on this forum have stated that Comcast has had some success in the courts and that the feature will be restored soon.

 

Unfortunately, repeated phone calls to various levels of Comcast management show those statements to be false and apparently posted in an attempt to try and quiet the unhappiness of their customers about this issue.  It’s been over a year now and no end is in sight.  I am getting the feeling that, no matter what happens, Comcast will not allow remote recording to be reinstated.  We are in a black hole of information.  It would be a lot better if Comcast, on an official and all customer basis, communicated with its customers, other than trying to sell,us more products.  Alas, it seems that the only concern the company has is for our money and I doubt that will change.

New Poster

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1 Message

6 years ago

I really liked to have the ability to set up/manage recordings from my phone, tablet or computer. Why was that removed? Is there a new app being developed? I now only have control on the TV!!!! Please bring it back! HELP

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