jmar76's profile

Contributor

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37 Messages

Mon, Nov 27, 2017 11:00 AM

Closed

Can't set recordings from stream app

So this has happened to me before on occasion but not lately, but today I tried to set recordings for several different things using the xfinity stream app and for some reason today the option just isn't there. Over the weekend I also just happened to read that Comcast just lost a decision by the ITC in favor of Rovi in a patent suit saying that Comcast is infringing on Rovi's patent for the technology in the app that is used to set recordings on mobile devices for X1 set top boxes. So I'm just wondering is it just a coincidence that it's not even an option for me today and perhaps due to maintenance of some kind on the app, or did Comcast temporarily pull this technology from the app as a result of the ruling by the ITC? Thanks very much to anyone who can shed some light on this.

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Contributor

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516 Messages

3 y ago

you don't

New Poster

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1 Message

3 y ago

Call this another protest that I can’t set a recording from my phone. When my 2 year contract is up I’ll switch to something that gives me this capability. Comcast should pay a license fee if that’s what it takes to give this back to subscribers.

New Poster

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1 Message

3 y ago

Use to when I logged onto my computer or phone it would give option to record / watch and I can't rmember the other option but now I don't have the option to record when I'm away from home.

CCShane

Bronze Problem Solver

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5K Messages

3 y ago

That functionality has been removed from our apps. If you’re away from your DVR box and cannot schedule a recording and miss a show, check to see if it’s available on XFINITY On Demand! We apologize for the inconvenience.

Due to a judicial ruling, we are disabling this feature while we pursue an appeal.

mvenanzi

Gold Problem Solver

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2.4K Messages

3 y ago


@jharoldbell wrote:

Any way to add programs to be recorded by DVR while on the road?


Nope

New Poster

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1 Message

3 y ago

Can you record a program from you phone, computer, or ipad while away from home

Rustyben

Expert

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24.1K Messages

3 y ago


@LynnB64 wrote:

Can you record a program from you phone, computer, or ipad while away from home


no, not at this time. 

New Poster

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1 Message

3 y ago

  • Why can’t I record directly from my iPad anymore?  It’s been a while but we use to be able to.  It doesn’t have the record button.

New Poster

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1 Message

3 y ago

I am not ant hom and want to set a recordiing how can I do that from my computer or smart phone

 

Rustyben

Expert

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24.1K Messages

3 y ago

at this time, it is not possible using a smart device to set a recording. 

Regular Visitor

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5 Messages

3 y ago

Why was this topic locked?

Rustyben

Expert

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24.1K Messages

3 y ago


@Don50 wrote:

Why was this topic locked?


when very similar threads are merged sometimes it locks. is unlocked now.

Regular Visitor

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1 Message

3 y ago

I am out of town and would like to set a program to record from where I am. Is that possible.

risher

Frequent Visitor

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10 Messages

3 y ago

not anymore. They took that ability away a year or so ago.

Frequent Visitor

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10 Messages

3 y ago

Why wasn't I notified that I cannot remotely set recordings? You apparantly have had over a year to notify me, but I had to come to the forums to find out. Comcast you are selling lies.

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