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jmar76
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Contributor

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37 Messages

Mon, Nov 27, 2017 11:00 AM

Can't set recordings from stream app

So this has happened to me before on occasion but not lately, but today I tried to set recordings for several different things using the xfinity stream app and for some reason today the option just isn't there. Over the weekend I also just happened to read that Comcast just lost a decision by the ITC in favor of Rovi in a patent suit saying that Comcast is infringing on Rovi's patent for the technology in the app that is used to set recordings on mobile devices for X1 set top boxes. So I'm just wondering is it just a coincidence that it's not even an option for me today and perhaps due to maintenance of some kind on the app, or did Comcast temporarily pull this technology from the app as a result of the ruling by the ITC? Thanks very much to anyone who can shed some light on this.

Responses

New Poster

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2 Messages

3 y ago

How do I deleted a scheduled recording from my computer?

 

annasue

Frequent Visitor

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9 Messages

3 y ago

I wish you would reinstate this feature.  I used it ALL THE TIME!

CDEHRLICH

Frequent Visitor

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16 Messages

3 y ago

What is the status of this? It has gone on way too long and all of your subscribers are suffering. I can't even set up a recording from my computer when I am at home!

bobdc6

Frequent Visitor

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12 Messages

3 y ago

I'll soon be away from home for four months, during that time, I'll subscribe to Hulu, Netflix, and other streaming services.  If this works out well, bye bye X1 Box!

Regular Visitor

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3 Messages

3 y ago

And Comcast is too cheap to purchase the capability from Tivo

New Poster

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1 Message

3 y ago

I am wanting to schedule a program to record on our home television that is not a not a TV Go Channel.  Is it possible to schedule from the app a program to record on the home television? 

Rustyben

Expert

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24K Messages

3 y ago


@kip5 wrote:

I am wanting to schedule a program to record on our home television that is not a not a TV Go Channel.  Is it possible to schedule from the app a program to record on the home television? 


no, not at this time. 

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

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9 Messages

3 y ago

WELL I FOUND OUT THE ANSWER TO MY OWN QUESTION! IN CASE OTHERS ARE WONDERING! APPARENTLY WHEN THIS SERVICE WAS FIRST BROUGHT OUT, ONE COULD  RECORD IN THE CLOUD FROM THE STREAMING SERVICE, BUT COMCAST HAD TO PULL IT FROM THE SERVICE AS THERE WAS SOME LEGAL ISSUE AS TO THE RIGHTS TO THAT FEATURE! THIS WILL  BE I SUSPECT A GAME CHANGER FOR MANY. IF THIS IS YOUR DEVICE LETS SAY IN YOUR BEDROOM, AND THE DVR BOX IS DOWNSTAIRS IN THE LIVING ROOM, THAT WOULD MEAN THAT YOU WOULD HAVE TO GO DOWNSTAIRS( OR IN THE OTHER ROOM) TO RECORD A PARTICULAR SHOW? THATS A REAL PAIN! 

New Poster

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1 Message

3 y ago

Did Directv & DISH also lose this capability? I have been a customer of both those companies and remote DVR recording was an option offered by both.

New Poster

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1 Message

3 y ago

Why can we not longer set a recording from our computers or laptops.  Very annoying. 

BruceW

Gold Problem Solver

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22.3K Messages

3 y ago

Comcast was found in violation of another company's patent for that feature. See employee ComcastJessie's reply in http://forums.xfinity.com/t5/Stream-TV-App/Can-t-set-recordings-from-stream-app/m-p/3006430#M10834:

 

... Due to a legal ruling, for the foreseeable future we are removing the remote scheduling of DVR recording features. ...

New Poster

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1 Message

3 y ago

Please explain how to schedule a DVR recording when not at home using Roku?

cswint05

Frequent Visitor

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17 Messages

3 y ago

Due to a judicial ruling, Comcast has disabled this feature. If you’re away from your DVR box and cannot schedule a recording and miss a show, check to see if it’s available on XFINITY On Demand or, you can download the Xfinity Stream app on your Roku.

New Poster

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2 Messages

3 y ago

I don't think you can anymore.  According to Xfinity stream app update last night, the ability to schedule or change DVR recordings can only be done through logging into your account from a PC or using your remote on the TV.  I have no idea why this change has been made but it is detrimental to Xfinity.  They have made several changes to the streaming app lately that have made it less than useful!

New Poster

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1 Message

3 y ago

I'm wondering is there anyway to set a recording for my X1 DVR when I'm not home?

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