jmar76's profile

Contributor

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37 Messages

Mon, Nov 27, 2017 11:00 AM

Closed

Can't set recordings from stream app

So this has happened to me before on occasion but not lately, but today I tried to set recordings for several different things using the xfinity stream app and for some reason today the option just isn't there. Over the weekend I also just happened to read that Comcast just lost a decision by the ITC in favor of Rovi in a patent suit saying that Comcast is infringing on Rovi's patent for the technology in the app that is used to set recordings on mobile devices for X1 set top boxes. So I'm just wondering is it just a coincidence that it's not even an option for me today and perhaps due to maintenance of some kind on the app, or did Comcast temporarily pull this technology from the app as a result of the ruling by the ITC? Thanks very much to anyone who can shed some light on this.

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New Poster

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1 Message

4 y ago

Hi Joe,
I recently noticed that this functionality is no longer available in my app (Android). When I tap on a show, record is no longer an option that is listed. The instructions you listed below for the app now leads to an unavailable page (404 error).

Was this functionality removed from the app? How can I schedule a recording from the Xfinity steam app?

Regular Visitor

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3 Messages

4 y ago

Then Comcast should give us the ability to watch all remotely on a regular TV via Apple TV or similar until they get this fixed.  Or, the ability to download all shows remotely.

Frequent Visitor

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8 Messages

4 y ago

Why can’t I set my dvr with xfinity smartphone app?

New Poster

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1 Message

4 y ago

This is majorly annoying and diminishes the value of the service, which I already pay more than $300/month for.  There's other competitor options out there, and short a fix for this valuable function in the weeks to come, I'm going to find a better one.  LAME!!

New Poster

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1 Message

4 y ago

Regardless of the reason, this is a shoddy example of customer service. This is part of the service that I pay for and have commited to for 2 years. Comcast should have sent out an explanation to customers and offered some geature for the truoble this might represent. This is an aspect of the product that heavily contributed to me keeping this very expensive service. I am a very disapointed customer

New Poster

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1 Message

4 y ago

I wanted to activate the DVR to record a program while I was away from Home.  I fired up the Remote App on both my I Phone and I Pad but the Rec icon was gone, only tune to channel was visible.  Anyone else have this happen to them?

Rustyben

Expert

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24.1K Messages

4 y ago


@wizardtruestar wrote:

I wanted to activate the DVR to record a program while I was away from Home.  I fired up the Remote App on both my I Phone and I Pad but the Rec icon was gone, only tune to channel was visible.  Anyone else have this happen to them?


hi, yes we are all in the same boat. at the top or bottom of the page click on page 1 of this thread and note the 'best answer' in the first post. 

New Poster

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1 Message

4 y ago

can't program my xfinity 1 recorder from my computer as before of upcoming shows

 

dvdjck

Contributor

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25 Messages

4 y ago

I’m wondering if with the recent changes related to the lawsuit has caused additional issues other than just no longer being able to record on the DVR remotely. 

I have just noticed (it may have been missing longer) that the third option on the TV Remote app -Priority List is gone. I then went to the DVR itself, and I can’t find it there either. 

What has happened. How do we know what shows we have set to record other than the scheduled to record option. 

New Poster

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1 Message

4 y ago

I used to be able to record upcoming shows on any channel no matter where I was. Now I cannot record networks while I am not in the local area?  Is it still possible to do this?

New Poster

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1 Message

4 y ago

I for got to set a recording how can I do it from another computer or phone. I have tried logging and found the program on the TV guide but there is no option to set a recording. I have done this in the past but it no longer seems to work.

Again

Expert

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26.7K Messages

4 y ago

Your post has been removed to a secure, hidden area for violating Forum Guidelines [circumventing the language filters]. If you are not familiar with the Guidelines you may review them here. http://forums.xfinity.com/t5/Forum-Community/Forums-Policy-and-Guidelines/td-p/2618379

New Poster

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1 Message

4 y ago

Will online record function return, if so when?

New Poster

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1 Message

4 y ago

how do i remotely schedule a recording?

Rustyben

Expert

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24.1K Messages

4 y ago


@bartman94585 wrote:

how do i remotely schedule a recording?


Hi, please use the page selector in this thread and pick page 1 and the reason and best answer is included with the first post on that page. 

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