kskhalsa's profile

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1 Message

Sun, Dec 22, 2019 5:00 PM

Can't play shows purchased on streaming app

I purchased a season of a show. It shows up in my purchases, but when I click on an episode to watch all I get is a dialogue box for buying the show. If I click on purchase, it tells me I have already purchased it, but there is no way to play it. I was able to watch an episode when I first made the purchase but not afterwords.

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Rustyben

Expert

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24K Messages

1 y ago


@kskhalsa wrote:

I purchased a season of a show. It shows up in my purchases, but when I click on an episode to watch all I get is a dialogue box for buying the show. If I click on purchase, it tells me I have already purchased it, but there is no way to play it. I was able to watch an episode when I first made the purchase but not afterwords.


what device are you using for the xfinity TV stream?

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