Wodger's profile

New Poster

 • 

1 Message

Fri, Aug 30, 2019 5:00 PM

Can’t get stream app to work. Won’t fully load

I’ve downloaded the stream app to my compatible Samsung Tv- all goes well asked for code, login Etc. but after the success page and prior to where it should ask for me to give it a name — I get a black screen with . “You haven’t purchased anything yet” !! I can’t get any further than this an I’ve tried to reload it a number of times

App works fun on my iPhone

Has anyone had ten same issue .. and if so what’s the fix?

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

Rustyben

Expert

 • 

24K Messages

2 y ago


@Wodger wrote:
I’ve downloaded the stream app to my compatible Samsung Tv- all goes well asked for code, login Etc. but after the success page and prior to where it should ask for me to give it a name — I get a black screen with . “You haven’t purchased anything yet” !! I can’t get any further than this an I’ve tried to reload it a number of times

App works fun on my iPhone

Has anyone had ten same issue .. and if so what’s the fix?

create a new user and use that username to sign in. working?

Official Employee

 • 

1K Messages

2 y ago

Hello!

 

Did you try the point the expert brought up? I want to make sure you are helped! 

New to the Community?

Start Here