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Visitor

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3 Messages

Thursday, October 10th, 2024 1:09 AM

Can't delete sports box

Can't delete MLB logo on previously viewed channels. I CAN delete all other previous viewed channel. I don't watch base ball and would prefer to make my own previously viewed channels. The MLB stuff takes up room.

Official Employee

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1.8K Messages

1 month ago

user_4d2c78 - Thank you for joining the Xfinity Forums community, you've reached the right place for help! Can you walk me through the steps you're taking? We'll get this sorted out.

 

Visitor

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3 Messages

No help at all, no answer to question

Official Employee

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1.5K Messages

Hello @user_4d2c78, thank you for taking the time to reach out on social media.  I understand your concern with the channels, and I'd like the opportunity to check into that for you.

 

To access your account, will you please send us a direct message with your full name and complete service address.

To do so, click on the chat icon located at the top right of this forums page.

Here's the detailed steps to direct message us:

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message
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