C

Monday, August 26th, 2024 11:40 PM

Closed

Cannot download The Xfinity Stream App in my new Sony TV

Hello there! I got a new smart TV (Sony, Bravia) and I paired it with my Google TV. Every time I request to look for the app (Xfinity Stream) it refers me to videos and nothing else. Could you please assist me? Thanks!

Accepted Solution

Gold Problem Solver

 • 

26K Messages

2 months ago

Sony is not included in the list of TVs compatible with the Stream app. See https://www.xfinity.com/support/articles/xfinity-stream-app-faqs. You'd have to add an external device like Roku or similar.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

(edited)

Official Employee

 • 

2.2K Messages

2 months ago

Hi there, curiousforlife! @BruceW was able to find the correct answer here. We offer the Stream app on Amazon Fire TV, Apple TV, LG TVs, Samsung TVs, and Xumo TVs. You can get a 3rd party devices as was mentioned above and still watch. We support Chromecast, Apple Airplay, Fire TV sticks and boxes, as well as Roku sticks and boxes. 

forum icon

New to the Community?

Start Here