Cancelation

@user_lfjdge You can downgrade from NOW TV through your Flex streaming TV Box, online account, by contacting us, or visiting an Xfinity Retail Store. 

How to cancel: https://www.xfinity.com/support/articles/now-tv-upgrade 

If you want to cancel your NOW TV service, you can do so right from your Flex streaming TV Box. Here’s how:

Navigate to the Flex Home screen on your streaming TV Box.

1. Navigate to the Flex Home screen on your streaming TV Box
2. Select Settings at the bottom of your screen.
3. Select the Apps & subscriptions tile.
4. On the Manage subscriptions page, select Unsubscribe.
5. To confirm you’d like to unsubscribe from NOW TV with Peacock Premium, select Unsubscribe again.
6. Your NOW TV and Peacock Premium subscription will end immediately. Select Unsubscribe to continue.
7. You’ll see a confirmation message that you’ve successfully canceled NOW TV and Peacock Premium. Select Okay to finish.
   
   

@user_lfjdge

If you were to get the Flex box there isn't a monthly fee. With Xfinity Flex, you’ll be able to stream more than 10,000 free movies and shows, access premium subscriptions like Netflix, Amazon Prime Video, HBO and Showtime, and rent or purchase top movies and shows - all without switching apps or inputs, and with one-stop search and control thanks to our award-winning Xfinity Voice Remote. The first box is absolutely free, and each additional box is only $5.00 (up to 3 boxes total in the household.) This page provides more information: https://www.xfinity.com/learn/flex for you to review and consider.

If you would like to get a box, you can pick up the Flex box for free at a nearby service center, https://www.xfinity.com/support/service-center-locations/. There are other devices you can watch NOW TV on as well if you were unaware.

You can enjoy NOW TV on the following devices: https://www.xfinity.com/nowtv?CMP=KNC-43700076552832085-GOOGLE-659867213012-c-now%20tv%20xfinity-e-NOW+TV_BR_Exact_West&gad_source=1&gclid=CjwKCAiA6byqBhAWEiwAnGCA4Lb7bNJv7Cisnos2pFVvCMJzLbyp375lD1h-TeWPRz2hcSAeXt8uwhoCiCsQAvD_BwE&gclsrc=aw.ds for additional FAQs

• Computer:
  • Browsers including Safari, Google Chrome, Firefox, and Microsoft Edge
• Mobile:
  • Amazon Fire tablets: Fire OS 6.0 or above required; Stream app version 7.4.1 or above required
  • Android phones and tablets: Android OS version 7.0 or above required; Stream app version 7.4.1 or above required
  • iPhones and iPads: iOS version 14.0 or above required; Stream app version 7.8.0 or above required
• TV:
  • Xfinity Flex 4K streaming TV box: Stream app version 2.2.0 or above required
  • Amazon Fire TV: Fire OS 6.0 or above required; Stream app version 7.4.1 or above required
• Plus, you can cast to any device capable of supporting:
  • Chromecast
    • Chromecast 1st gen, Chromecast 2nd gen, Chromecast 3rd gen
    • Chromecast 4th gen (Chromecast with Google TV)
    • Chromecast Ultra Google Nest Hub
  • AirPlay: iOS version 14.0 or above required