Visitor

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1 Message

09/14/2026 6:47 AM

Cancel Netflix subscription for Xfinity account [Edited]

I would like to cancel my Netflix subscription before next billing date September 14

[Title Edited: "Personal Information"]

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Official Employee

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2.8K Messages

1 day ago

@user_ek3dj5 We can help you with your Netflix subscription and account changes. Can you please direct message me your first and last name along with your full service address so I can assist you further?
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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