Monday, December 5th, 2022 2:24 AM
15 ish min mark audio continues and the video freezes. Seems to be a somewhat common issue from what I can find. Is XFINITY aware of this and just not finding a fix? What is going on??
2 months ago
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Peer to peer" ("Private") message:Click "Sign In" if necessary• Click the "Peer to peer chat" icon• Click the "New message" (pencil and paper) icon• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" lin