Visitor
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1 Message
Bravo Recorded shows
15 ish min mark audio continues and the video freezes. Seems to be a somewhat common issue from what I can find. Is XFINITY aware of this and just not finding a fix? What is going on??
Visitor
•
1 Message
15 ish min mark audio continues and the video freezes. Seems to be a somewhat common issue from what I can find. Is XFINITY aware of this and just not finding a fix? What is going on??
XfinityThomasB
Official Employee
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375 Messages
2 months ago
Hello @user_93986f,
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" lin
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