Visitor
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2 Messages
Blurry Stream App
I've seen multiple posts on here regarding the same issue I'm experiencing with blurry Xfinity Stream resolution while any and all other apps are beautiful, therefore not a bandwidth problem. Any potential solution seem to involve sending a direct message to xfinity support via this forum. However, according to other previous threads, the direct message feature isn't available to anyone who hasn't posted anything before, lol. So can I please have my direct message feature enabled, and/or my picture resolution issues fixed? Too many hoops to jump through
user_36c5a0
Visitor
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2 Messages
3 years ago
NFL CBS broadcast is currently airing on Paramount+. Xfinity Stream app picture is noticeably worse while Paramount picture is gorgeous. How and why is this possible?
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user_91011d
Visitor
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4 Messages
3 years ago
I’ve done lots of testing with various apps and smart TV’s and internet speeds. The problem is with the Xfinity Beta App. It has been Beta for several years. They obviously cannot seem to figure out how to fix it. So use the app for the flexibility it allows, but don’t expect it to provide good high quality image. If you want to watch a sport or movie, where the image quality matters, don’t use the Xfinity Beta App. Log into the network app for sports (using your Xfinity TV account) or find the movie on Amazon, Netflix, Disney or AppleTV.
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user_f695d7
Visitor
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1 Message
3 years ago
im having exactly the same problem
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user_b50756
Visitor
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1 Message
3 years ago
Xfinity tells you to download the app and get rid of your box but they don't tell you that its like watching TV through a fishbowl. So disappointing, but doesn't surprise me. The app does not work properly.
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user_91011d
Visitor
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4 Messages
3 years ago
My update on this is that I had to get the network speed up to above 300MB. I currently have 1GB internet, with 500MB of Wi-Fi speed, and the blurry issues have been resolved.
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user_511f2f
Visitor
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1 Message
3 years ago
Im having he same issues. Anytime i watch live tv with sports, it gets blurry and it stops from time to time. seems to be getting worst over the last few months.
I may need to switch. They are still using a Beta version ove the last couple years and have not changed yet.
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