U

Visitor

 • 

1 Message

Tue, Jul 26, 2022 8:49 PM

Beta App Crashing

The Xfinity Beta App on roku crashes (exits) everytime I go to look at the scheduled recordings. Could this be addressed?

XfinityRyanE

Official Employee

 • 

501 Messages

2 m ago

Hello @user_b3f45c, thanks for reaching out for help with the Xfinity Streaming app. While the app is still in its Beta stages, we do have a team constantly working on it to make improvements and stability fixes, and we appreciate you taking the time to share your concerns. 

By chance have you tried uninstalling the streaming app from the Roku, restarting the Roku, and then reinstalling the Xfinity Stream app? 

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