Visitor
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3 Messages
Awful new streaming app
The new streaming app is terrible. No scheduled shows available, recordings not listed only video shows. Can’t find the show you want as it’s too cluttered with video and a play button on each video. Only can schedule a week out. Put it back as it was
Anonymous
Visitor
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1 Message
4 days ago
it’s staggeringly awful, complete garbage.
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user_pllbwc
Visitor
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1 Message
2 days ago
“Streaming reimagined” is the new app’s slogan—reimagined as user unfriendly? New but not improved? After figuring out how to record a show (which was so much clearer in the old app), I tried to watch it a few days later. The hour-long show stopped at least ten times for “technical” reasons, and every time it went back to the beginning instead of stopping where the video had left off. Xfinity, you need to work out the bugs in this app quickly, or customers will leave you for other streaming services!
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XfinityRaul
Official Employee
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3.3K Messages
2 days ago
@user_k44892 Thanks for reaching out to us via Forums. I can submit some feedback regarding the latest Xfinity Stream app update. In the meantime here is some information on how to Get started with the Xfinity Stream app after the update. I hope that helps let me know if there are any additional questions.
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user_k44892
Visitor
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3 Messages
2 days ago
The new app is still terrible. I pay $350 a month for services. Watch my xfinity shows on my iPad and phone. You can’t access any of your prey channels you pay for from there either I just discovered. Visually it’s a headache going down a list of videos rather than written list of your recorded shows. You can’t check what’s scheduled to record bc that feature is gone. You can’t schedule more than a week out now. The video picture of the show recording also often lists the obscure name of the episode rather than the actual show that was recorded.
An example. NCIS now has a video picture with a white play button smack in the middle of it. It’s not listed as NCIS but by the episode name Speechless.
The app no longer indicates the show was already watched either.
PLEASE JUST PUT THE ORIGINAL APP BACK.
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user_ttqlcg
Visitor
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2 Messages
4 hours ago
New streaming App is absolutely awful. They removed all the useful features and left us with a bunch of garbage. Their service is so expensive and they just watered down the functionality of the App. God forbid we actually be able to see and control our DVR. Horrible worthless App now
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