apps will not open

I get an error message every time I try to access an app like Youtube or Hulu. I have Xfinity cable and Verizon wi-fi. Here is the error message I get.

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BruceW

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14 hours ago

... I have Xfinity cable and Verizon wi-fi ...

https://www.xfinity.com/support/articles/x1-flex-paid-movies-apps says:

To use (some of) these apps, you’ll need ... Xfinity Internet service (any level).

And I don't think that means "internet service, like Xfinity Internet", I think it means ONLY Xfinity Internet.

Also, https://www.xfinity.com/support/articles/x1-youtube-app-overview says:

To use the YouTube app on X1, you'll need: ... Xfinity Internet service

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(edited)

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Xfinity Stream App

user_502725

apps will not open

BruceW

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