Visitor
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1 Message
Apps are not working on my tv
I was watching YouTube app on my tv when all of sudden it stopped working. None of my other tv apps are working (Netflix, Hulu). My internet is working fine and I can even get into Netflix and Hulu but any selected show will not load. I have tried resetting wifi, redownloading the apps but the same thing persists. It’s frustrating because this suddenly happened with no resolution. Please help.
XfinityJimmy
Official Employee
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243 Messages
2 m ago
Hello @user_0b7737, thank you for reaching out to us. We will be happy to help with the app issue that you're having. Have you attempted to unplug your TV and plug it back in to see if it resolves things? Also are you able to access the apps on other devices?
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