Visitor
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1 Message
Apps and menu are all blank or grey
On my Xi6-A box all of my menu items and on demand options are all grey boxes. No channels listed or on demand movies are visible. I've gone to the Xfinity office and switched to a new box and the same result. I'm so frustrated!
CCMartin
Gold Problem Solver
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2.9K Messages
2 years ago
Hey there, @user_a2595e
Our team here is here to help you out! Are you recieving any error code along side the grey out options regarding the TV service? Let us know and our Xfinity team here through our forums will help you out the best we can. Thank you for your patience and for taking the time to speak with us!
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