U

Visitor

 • 

1 Message

Tue, Jun 15, 2021 11:49 AM

App not working

My xfinity app has been having issues for 3 days  now. I have restarted reset re everything that I can think off did diagnostic on my internet box but to no avail it is still not working I just paid for xfinity tv and entertainment channels and now my money is being wasted because I can not look at the app. What is going on here.

Responses

XfinityJoeB

Official Employee

 • 

6.8K Messages

1 m ago

Hello user_8fe19b. Welcome to the Xfinity Forums and thanks for creating your post. I can assist with troubleshooting your Xfinity Stream app issues. So that we can get a better understanding of your particular issue, can you please tell us if you are encountering an error message or error code when this app is not working? What do you see when the failure occurs? 

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