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Saturday, December 2nd, 2023 5:57 PM

Closed

App not working in roku

This is last effort then we are moving to fubo! Why does my app stop working getting a tv error

Official Employee

 • 

471 Messages

10 months ago

@user_fn6jvu I apologize for the service issue. Our team would be happy to troubleshoot with you. Please send us a DM with your full name and address to Xfinity Support.

 

To send a direct message:

Click "Sign In" if necessary

Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

An "Xfinity Support" graphic replaces the "To:" line.

Type your message in the text area near the bottom of the window

 

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