reggie77's profile

Contributor

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197 Messages

Friday, June 30th, 2023 5:40 PM

Closed

App Not Working Apple TV

On the Apple TV the Guide will not load. None of my recording are there in my library. When I click a recently watched recording, I get a TVAPP-00300 error. Trying to play a movie, it won't load at all. A wheel spins then just go back to the movie listings.

This conversation has been merged. Please refer the main conversation:

Xfinity Stream App – Launch and Sign-in Issues

Visitor

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4 Messages

1 year ago

My App is not working either on my iPad. I've done everything from delete, to reinstall, to resign in, etc.  When I start the App, it says to Sign In, I click on that and it says "You are already Signed In". When I hit Continue a circle goes around the Xfinity logo then I keep getting "Something Went Wrong" and I can't do any more.  Please help! And yes, my iPad is up to date and all Apps are up to date and I've restarted my iPad about 10 times during everything.

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