Visitor
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25 Messages
App Error TVAPP-00166
I was booted out of my Xfinity streaming app on my Samsung TV. When I tried to get back on the app, I received Error TVAPP-00166. I uninstalled the app, and reinstalled. I receive the same error each time I try to get into the app. I have had A LOT of problems with the Xfinity app, I have reported it several times to the FCC for assistance since Xfinity support does not respond to has not resolution. So, the only way to get a response is to escalate it to the FCC. Can someone from Xfinity support get this fixed, or do I need to open another complaint with the FCC in order to get assistance?
user_gfjz6b
1 Message
1 day ago
Here in Denver, same problem with my Samsung TV, been all day
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user_jnege7
1 Message
1 day ago
Same issue here in Spring TX. One older Samsung TV works. Newer one has error code. All other Apps working on newer Samsung. Also Xfinity works on phone and PC. Tried everything like turning off, removing App, reloading but nothing. Not the first time this has happened.
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Gabbyg87
2 Messages
1 day ago
Oh wow, I’m having the same issue as we speak!!! Omg!! I’m glad I’m not the only one my TV is a Samsung 2020!!! And I am getting [Edited: "Language"]. They already overcharging me. I’m paying over $200 for the service smh!!
(edited)
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user_7nqwll
2 Messages
1 day ago
Can’t fix it over phone. Have to have technician to come out. Can’t come out until April 4th. Gotta love Xfinity. NOT. Then have the nerve to sell me their mobile service. 😡🤷♂️
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Gabbyg87
2 Messages
1 day ago
I’m having the same issue in Michigan. Samsung TV 2020 version. My TV been like this for hours and I am [Edited: "Language"]. I’ll pay over $200 a month for the service and I’m fed up! I have two other TVs that not Samsung and they work fine! One of my tv is a TCL and work wonderful. i’ve been waiting for 30 minutes for them to reach out to me for a call back!
(edited)
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user_2jtxvf
1 Message
1 day ago
Same for me in Rome, Ga
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user_ipxeom
1 Message
1 day ago
I’m having the same problem here in Georgia. It’s been all day. There’s always something going on with this app. I never have problems with any other app except Xfinity.
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user_adc4z8
1 Message
1 day ago
They did something with that app. Iam in Illinois and it happened at the same time for everyone. Did they updated an app? App on the phone works fine. That app is garbage. It is always something.
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user_b1zmjf
1 Message
1 day ago
Same error and issues here in NJ. Appears to always be one large “outage” once every few months and similar to others this is the only app with frequent troubles. Last time we received a similar error, it took over a week to resolve which is unacceptable. It’s not that difficult to test any updates for compatibility with a major company like Samsung before anything is formally released.
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ArrDee
2 Messages
1 day ago
Same issue in Pittsburgh, PA. Over 7 hours here.
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user_dfc76e
2 Messages
1 day ago
App not working in my Samsung frame tv in Minnesota. This issue happened last year and it took almost one week to resolve
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user_ijt1oe
1 Message
1 day ago
The same thing is happening to me. I have spent all evening trying to get this working!
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Marjo498
Visitor
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7 Messages
1 day ago
Same here in Houston. We have been with support for 2 hrs and Nothing
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user_dfc76e
2 Messages
1 day ago
If you want to use the phone app and screen mirror with AirPlay to your Samsung tv, you can watch tv or recordings that way. It’s ridiculous that it’s necessary to do that but it does work during these glitchfests.
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sfmanuel
Regular Visitor
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9 Messages
1 day ago
Confirming this is still an issue. I just tried the Xfinity app on my Samsung Smart TV and received the same error as above.
The Xfinity Stream app on my iPhone is the latest version and is working fine.
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