U

Friday, January 31st, 2025 3:20 AM

App does not work on LG

Streaming app stopped working on my LG television.  2 times this week at 9:45 pm.  Nothing works. Uninstalled and reinstalled app.  HELP!
Takes 5 to 7 minutes to go from main screen to channel screen.  When selecting a station, Attempting to Resume screen comes up stating “We’ve run into a problem”.  The next screen is “This video cannot be played”. EVERY STATION IS THE SAME

The price went up this month and service continues to get worse???

Official Employee

 • 

1.4K Messages

2 months ago

user_27zde1 I appreciate you using the Community Forums to reach out regarding your stream app concerns. We are the best team to get your video service working as intended. Is the LG TV the only device that you have come across this issue with? Are you receiving any error codes by chance?

forum icon

New to the Community?

Start Here