GRBU2's profile

Contributor

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58 Messages

Tuesday, November 21st, 2023 10:08 PM

Closed

4K Streaming?

I’m looking to get rid of my satellite boxes to save money since prices keep going up. I read that the stream app if used through a fire stick will stream in 4K but an app through Samsung TV will not stream in 4K, just HD. Is this correct?

Official Employee

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331 Messages

1 year ago

@GRBU2 At this time the stream app is not set up for 4k. The flexbox we offer would be my suggestion if you're looking for a device that can provide 4k content. First one is no cost, further have additional costs and more information can be found here (https://www.xfinity.com/support/articles/xfinity-flex-overview).

Contributor

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58 Messages

I have X1, so don’t think I can use a Flex box.


I have a main 4k box, is there an option for my satellite boxes (in other rooms) to also stream 4k? Right now it appears they don’t.

Official Employee

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1.4K Messages

If you have our X1 4K DVR, the FLEX Box will not work with it. 

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