CynthiaTm's profile

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8 Messages

Monday, September 4th, 2023

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2gen fire tv won’t update xfinity

Can’t update xfinity app on fire tv. I’ve tried to delete app and reload still won’t update. 

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Gold Problem Solver

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26.6K Messages

2 years ago

Can’t update xfinity app on fire tv. I’ve tried to delete app and reload still won’t update. 

Please see https://forums.xfinity.com/conversations/xfinity-stream-app/stream-app-on-amazon-fire-tv-stick-and-tablet-devices/64766f2aae2d900d21c87dc5. If "2gen fire tv" means "Amazon Fire TV (2nd Generation)", https://www.amazon.com/gp/help/customer/display.html?nodeId=201497590 says the latest update is FireOS 5.2.9.5, which is no longer supported for the Stream app.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Official Employee

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2.5K Messages

2 years ago

Hey @CynthiaTm! Was the information provided by BruceW helpful to your situation?

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