1 Message

Friday, March 18th, 2022 12:36 PM


00243 error code

This forum is a waste of time and energy. Nobody, I MEAN NOBODY, responding to the question has offered a valid solution. At this point my husband and I are exploring other streaming options that won’t include xfinity….

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Problem Solver


1.1K Messages

2 years ago

@user_0911ed I am sorry you are experience issues with our Stream App. I do know there is a known issue that our team is working on to get resolved. I'd be happy to help, and do some troubleshooting on my end to see if we can get this resolved for you. Please send me a PM with your name and address. 


To send a "Peer to peer" message:

Click "Sign In" if necessary

• Click the "Peer to peer chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

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