Xfinity Wifi-Calling and Voicemail issues on the A71 5G
I was wondering if anyone else is having the same problems as I am. I was told by Xfinity Mobile customer service that my issues were unique and that they have not received any alerts from other customers with these same issues.
The issues started when I purchased an Xfinity Mobile Samsung A70 back in April and noticed constant connection issues with both cellular and wifi-calling. I also had voicemails that would not display as available unless I waited a few hours for the notification or I manually selected the refresh option after someone had called and potentially left a voicemail message.
Apparantly, these issues were also occurring with other customers that also had an A70, so Xfinity issued A71 5G replacement phones. I received the A71 5Greplacement in August. Unfortunately, the slight difference in phone specs between phones also meant that I had to purchase a different screen protector and case. The new A71 5g seemed to fix the issue with the cellular connection drops, however I still had recurring issues with wifi-calling and voicemails. It's been a couple of months since my last work ticket was submitted and I have yet to get these issues resolved.
Are any other A71 5G owners having the same problems as me? Based on my horrible experience thus far, I feel that Xfinity Mobile service has been a complete disappointment. I would not recommend it versus other national carriers. It should not take this long to either resolve these issues or offer an equitable work-around.