Terry0327's profile

Contributor

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150 Messages

Saturday, November 12th, 2022 1:46 PM

xfinity mobile

I have three lines on my Xfinity Mobile Account. I replaced an Iphone 11 with an Iphone 12 and we currently are not using the Iphone 11.  I have an Iphone 6 and would like to change my number to the Iphone 11. Can I change the sim cards or what do I do to accomplish this. Thanks

Official Employee

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655 Messages

3 months ago

Hello @Terry0327. I can appreciate the need to update some lines, and want to help. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform. Please reach our amazing Xfinity Mobile team using the methods below. 

Terry0327

Contributor

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150 Messages

@XfinityBrandon​  Thanks and I will do that !!!

Official Employee

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655 Messages

3 months ago

@Terry0327, our pleasure!

DaveO3

Problem Solver

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594 Messages

3 months ago

Another option may now be available. 

Go into the XM App, Devices, Select the the line/device, Select Upgrade or switch devices, Select Bring your own, and then see what options and directionsare available. 

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