Contributor
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150 Messages
xfinity mobile
I have three lines on my Xfinity Mobile Account. I replaced an Iphone 11 with an Iphone 12 and we currently are not using the Iphone 11. I have an Iphone 6 and would like to change my number to the Iphone 11. Can I change the sim cards or what do I do to accomplish this. Thanks
XfinityBrandon
Official Employee
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655 Messages
3 months ago
Hello @Terry0327. I can appreciate the need to update some lines, and want to help. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform. Please reach our amazing Xfinity Mobile team using the methods below.
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XfinityBrandon
Official Employee
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655 Messages
3 months ago
@Terry0327, our pleasure!
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DaveO3
Problem Solver
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594 Messages
3 months ago
Another option may now be available.
Go into the XM App, Devices, Select the the line/device, Select Upgrade or switch devices, Select Bring your own, and then see what options and directionsare available.
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