Xfinity Mobile iPhone prompts for password on secure Xfinity hotspots
I am an Xfinity Mobile customer with an iPhone 14 and latest software installed. Bought through Xfinity Mobile. My phone no longer automatically connects to the secured Xfinity hotspots and prompts for a password majority of the time I select it. The username is “anonymous@xfinitymobile” or something like and that seems correct. It seems like my phone no longer keeps the password for the secured network. When I enter a dummy password, it joins.
What options are available to have my phone automatically connect to the secure hotspots? Is there a SIM update that needs to be pushed?
Note: the toggle to automatically join the network and login is selected.
6 months ago
Hello @user_ca9b0d, and thank you for reaching out about you Mobile concern for automatically connecting to hotspots. At this time we don't have any of our Mobile experts on this platform, but you can reach them with any of these methods:
SMS Text Message: 1 (888) 936-4968
Phone: 1 (888) 936-4968
The will be able to correctly answer your question about your new mobile device the best!
2 months ago
Log in with your XFINITY login username and password and it will connect