Xfinity Hotspots Shows WiFi Profile Management has Been Disabled
The Xfinity Hotspots app worked perfectly after my wife and I switched our internet service to Xfinity. However, last night we officially moved our cellphones to Xfinity and ever since Hotspots only gives the error message that 'WiFi Profile Management has been Disabled'. We have tried uninstalling/reinstalling the Hotspots and Xfinity WiFi Settings apps.
Another thread mentioned the mobile APN may be to blame, and sure enough if I disable my SIM card in my devices settings, the WiFi profiles load immediately. As soon as I re-activate my SIM, I get the same error message again.
What's the official fix here? It's not tenable to keep my SIM card turned off when I'm out and about. The Xfinity Hotspot feature was a major selling point in getting us to switch, and it's a major turn off that we're having these issues right off the bat. And if the forums are anything to go by, this issue seems to be affecting a large number of users.